RAISE RETURN/EXCHANGE REQUEST

Welcome to the Return/Exchange Request page at Sagdi by Sisters! We understand that sometimes items may not meet your expectations or may require a different size or style. We’re here to make the return or exchange process as smooth as possible.

Return Policy

If you wish to return an item purchased from Sagdi by Sisters, please review our return policy:

• Items Eligible for Return/Exchange:
  • Unworn, unwashed, and unused items in their original condition.
  • Items with tags still attached and in their original packaging.
• Non-Returnable Items:
  • Items marked as final sale.
  • Accessories, earrings, and undergarments (due to hygiene reasons).

How to Initiate a Return/Exchange

To request a return or exchange, please follow these steps:

1. Submit Your Request: Fill out the Return/Exchange Request Form below.
2. Wait for Approval: Our team will review your request within 1-2 business days and notify you via email with further instructions.
3. Prepare Your Package: Once your return or exchange is approved, securely package your item(s) and include the original packing slip or order confirmation.
4. Ship Your Item(s): Ship the package using a trackable shipping service to the address provided in the approval email. Please note that return shipping costs are the responsibility of the customer.

Return/Exchange Request Form

Please complete the following information to initiate your return or exchange request:

• Name:
• Order Number:
• Email:
• Phone Number:
• Item(s) to Return/Exchange:
• Reason for Return/Exchange:

Contact Us

If you have any questions or need assistance with your return or exchange, please don’t hesitate to contact our customer service team at support@sagdibysisters.com or call us at 9510890283.